Hi everyone. I just did a search on "blogging" and got some really good tips.
I hope to incorporate them here and in all of my future blogs.
My blog will be new and improved and, hopefully, you'll like it!!
With that out of the way, I'm going to start a new topic...

When you get to work and sit down at your desk, or cubicle, look around you. Look to the person at your left. Does he/she look happy? Does he/she look REALLY happy (happy to be at the company)?
Now take a look to the person at your right. Does he/she look happy?
I will be willing to bet both people are not happy. (And if both are happy, you just might be working with some strange people!!)
Did you ever stop to notice how most people frown? I mean, think of it!!
When you call customer service, how many people actually SOUND happy to talk with you? (Much less ask you "how are you doing today?)
I would say most people in America have permanent frowns on their faces.
Why is that??? Is it THAT hard to smile?? And laugh... oh my gosh, don't even go there!!!
"why laugh? I may feel embarrased". 
Now I'm turning this blog entry to YOU, the reader................
"What was your worst customer service experience?"